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Return policy

If you’re looking to return your order, I'm here to help! 

All sale items are final sale and no exchanges will be accepted,
but please contact me if you have any problems with your order or if your order is damaged or in some way defected.

The return must be pre-authorized by me and I will send further instructions to you with the authorization.

Please keep all original packing materials for return shipment of the Artwork.

To start a return, you can contact us at hello@arnamiller.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

    ORIGINAL PRINTS:

    If a print is damaged, or the order is in some way defective, I will send to you a replacement print free of charge, and cover the delivery costs of a replacement.

    ORIGINAL ART:

    If an original piece of art is damaged, or the order is in some way defective, I will send to you a total refund, and cover the delivery costs.

    DAMAGE:

    I assumes responsibility for all risk of damage or loss during transit by delivery carrier, it being understood that I'm sole liability for loss of the Artworks shall be an amount equal to amounts paid by you at the time of loss.

    Upon receipt of an order, Purchaser should carefully inspect the Artwork. Purchaser shall furnish me with written notice and reasonable evidence of any claimed defect in the Artworks, whether arising from damage during transit or otherwise, promptly upon delivery and in any event no later than two (2) calendar days after delivery.

    In the event that such notice is not received, I shall have no liability for such claimed deficiencies and all risk of loss or damage to Artworks shall transfer the buyer.

    In the event of a return for defect or damage, the return must be pre-authorized and I will send further instructions to you with the authorization. Please keep all original packing materials for return shipment of the Artwork.

    CONDITIONS OF RETURN:

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
    Gift cards are not returnable.

     

    You can always contact us for any return question at hello@arnamiller.com